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Privacy Policy

Effective Date: 20 November 2025

Last Updated: 21 November 2025

At Pknit, we prioritize the security and confidentiality of our client's data. As a B2B apparel marketplace, we collect data and process information to provide services and ensure seamless experience for users of our website.

1. Introduction

Pknit operates the Pknit website, and provode other services (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and manage your personal and business information when you use our Services.

2. Scope of this Policy

This Policy applies to all Pknit users, including buyers, sellers, and other third-party users of our Services. This Policy covers the collection, use, and disclosure of personal and business information, including:

  • Business information (e.g., company name, address, contact details)
  • User information (e.g., name, email, phone number, job title)
  • Communication data
  • Analytics data (e.g., website usage, browsing history, device information)

3. Data Collection

We collect data through various means, including:

  • Registration and Account Creation: When you create an account, we collect your business and user information.
  • Contact details: We collect contact details of users including company name and address, mobile number, and email id.
  • Website and App Usage: We collect analytics data, including website usage and browsing history.
  • Cookies and Tracking Technologies: We use cookies and tracking technologies to collect device information and track user behavior.
  • Third-Party Sources: We may collect data from third-party sources, including social media platforms.

4. Data Usage

We use collected data for the following purposes:

  • Service Provision: To facilitate communication and provide services.
  • Improvement and Development: To improve and develop our Services.
  • Marketing and Communication: To send targeted marketing communications and promotions.
  • Compliance and Security: To ensure compliance with laws and regulations, and to prevent fraudulent activities.

5. Data Sharing

We share data with:

  • Authorized Third-Party Service Providers: Payment gateways, logistics partners, marketing and analytics services.
  • Law Enforcement Agencies and Regulatory Bodies: As required by law or court order, or to prevent or investigate fraudulent activities.
  • Affiliates and Subsidiaries: Within our company, for internal business purposes.

6. Data Protection

We implement robust security measures to protect your data, including:

  • Encryption (e.g., SSL/TLS, https.)
  • Access controls (e.g., authentication, authorization, etc.)
  • Regular security audits and updates
  • Employee training on data handling and confidentiality

7. Your Rights

You have the right to:

  • Access, correct, or delete your data
  • Opt-out of marketing communications
  • Report data breaches or concerns
  • Request data portability (where applicable)

8. Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Policy, or as required by law.

9. Changes to Policy

We may update this policy periodically. Changes will be effective immediately, and we'll notify you via email or website announcement.

10. Contact Us

If you have questions or concerns, please contact our Data Protection Officer at info@pknit.com.

11. Governing Law

This Policy is governed by and construed in accordance with the laws of India.

12. Dispute Resolution

Any disputes arising from this Policy will be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996.

By using our Services, you consent to the collection, use, and sharing of your data as outlined in this Policy.